Discover all frequently asked questions here
Do you have a question? Below is an overview of the most frequently asked questions. Is your question not listed? Feel free to contact us!
What means of payment do you accept?
We accept all common bank cards with Bancontact and Maestro, as well as Mastercard, Visa and American Express.
You can also pay with Payconiq at Alix.
Cash only creates risk, and it’s not hygienic either. So leave those bills in the bank. It’s safer for you and for us.
Should/can I make reservations for afterwork?
We work without reservations for the afterworks, everyone is welcome from 4pm.
Would you like to visit with a group of colleagues? For groups with at least 10 people, we are happy to keep a table free until 5pm. Give us a call at info@alix.gent!
I have allergies, can I come to you?
Certainly, we want everyone to be happy! Mention your dietary requirements when making your reservation and we will make sure you won’t be short of anything!
Are dogs welcome in the restaurant and garden?
We are dog-friendly, for friendly dogs 😉
Where can I park?
Alix is within walking distance of the Gent-Sint-Pieters train station, making it easily accessible by both bus/tram and train.
Bikes can be placed in the bike shed on our property.
The closest public parking is the B parking of station, it is less than a 10-minute walk from Alix. Use navigation (Waze/Google Maps) to enter the parking lot.
You can also park on the street (pay parking 9am-7pm, about €1.8/hour, yellow parking zone). Use the on-street parking meters, or a parking app such as 4411 or EasyPark. Pay attention to parking signs and resident spaces.
Alix is outside the low-emission zone.
